Privacy Policy

Collection of Personal Information

In order to provide our services, we may collect personal information such as:

• Full Name
• Email Address
• Phone Number
• Country of Residence
• Reservation Details
• Special Requests
• Communication Preferences

How We Use Your Information

We use the information we collect for the following purposes:

• Reservation Management
• Guest Communication
• Delivery of Experiences and Related Services
• Customer Support and Inquiries
• Payment Processing and Administrative Tasks
• Legal Compliance and Operational Management

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties under any circumstances.

To facilitate the arrangement and seamless operation of your reservation, we may share essential information with our trusted partners, such as instructors, service staff, transportation providers, interpreters, and payment processors.

Data Protection

We take the security of your data seriously. We use advanced security protocols to prevent unauthorized access, loss, or disclosure of your personal information.

Data Retention

We retain personal information only for the duration necessary to fulfill your reservation, manage our operations, and satisfy any accounting or legal requirements.

Cookies and Analytics

We use cookies and advanced analytics tools to gain insights into website performance and usage. These insights enable us to optimize our digital environment and improve the overall experience for our visitors.

Global Data Processing

To ensure a seamless international experience, some of our trusted service providers outside of Japan may process your information. This is strictly limited to what is essential for managing your reservation, processing secure payments, and maintaining effective communication.

Photography and Media

Your privacy is our priority. Any photographs or videos captured during your experience will only be shared or used publicly with your explicit consent.

To maintain our high standards and for promotional purposes, we may occasionally document sessions for internal records or quality control. Should you prefer not to be photographed, please kindly notify us in advance or upon your arrival.

Managing Your Information

Should you wish to access, correct, or request the deletion of your personal information, please reach out to us through our Contact page. We will address your request as promptly as possible, in accordance with applicable laws and operational requirements.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. The most current version will always be available on this website.

Contact Us

For any inquiries regarding your privacy or this policy, please reach out to us through our dedicated Contact page.